Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the website www.alignedpilates.gr and the services provided by Aligned Group Μονοπρόσωπη Ι.Κ.Ε., operating as Aligned Pilates Studio (“we”, “us”, “our”).
By accessing our website or using our services, you agree to be bound by these Terms.
Please read them carefully.

1. Company Details

Aligned Group Μονοπρόσωπη Ι.Κ.Ε.
Trading Name: Aligned Pilates Studio
Email: info@alignedpilates.gr
Website: www.alignedpilates.gr

2. Use of the Website

You agree to use the website only for lawful purposes.
You must not engage in any activity that disrupts or damages the website, servers, or networks.
All content on the website (text, images, branding, etc.) is the intellectual property of Aligned Pilates Studio and cannot be reproduced without permission.

3. Booking & Payment Policy

Bookings for classes, sessions, or packages must be made through the designated booking system or by contacting us directly.
Payment is required according to the pricing listed on our website or communicated to you directly.
We reserve the right to change pricing at any time. Any changes will not affect confirmed bookings.

4. Cancellation & Rescheduling Policy

Clients must cancel or reschedule sessions within the timeframe specified on our website or booking platform.
Late cancellations or no-shows may be charged at full price.
Private sessions may have separate cancellation terms, which will be communicated during booking.

5. Health & Safety

By participating in any Pilates class or session, you confirm that you are physically able to exercise safely.
You agree to inform your instructor of any injuries, conditions, or health concerns before class.
We are not liable for injuries resulting from misuse of equipment, failure to follow instructions, or health issues not disclosed to us.

6. Studio Rules

To ensure a safe and respectful environment:

Arrive on time for your session.
Wear appropriate clothing and non-slip socks where required.
Mobile devices should be silenced.
Equipment must be used responsibly and as instructed.
We reserve the right to refuse service to any individual who behaves in a disruptive or unsafe manner.

7. Packages, Memberships & Expiry Dates

Pre-paid packages or credits may have expiration dates.
Expired sessions are non-refundable and non-transferable.
Packages cannot be shared unless explicitly stated.

8. Refunds

Payments for completed services or expired packages are non-refundable.
Refund requests will be considered only in exceptional circumstances and at our sole discretion.

9. Limitation of Liability

We strive to provide safe, high-quality Pilates services.
However, we are not liable for:
- Injuries caused by failure to follow instructions
- Misuse of equipment
- Pre-existing conditions not reported to us
- Damaged, lost, or stolen personal belongings

To the fullest extent permitted by law, our total liability for any claim arising from your use of our services is limited to the amount paid by you for that service.

10. Personal Data & Privacy

Your personal data is processed in accordance with our Privacy Policy, available at:

www.alignedpilates.gr/privacy-policy

By using our website or services, you agree to that policy.

11. Third-Party Links

Our website may contain links to third-party services or platforms.
We are not responsible for the content or privacy practices of those third parties.

12. Changes to These Terms

We may update these Terms occasionally.
The latest version will always be published on our website.
By continuing to use our services, you accept the updated Terms.

13. Governing Law

These Terms are governed by Greek law.
Any disputes shall be resolved exclusively by the competent courts of Athens, Greece.

14. Contact Information

For questions about these Terms:

Aligned Group Μονοπρόσωπη Ι.Κ.Ε.
Trading Name: Aligned Pilates Studio
Email: info@alignedpilates.gr
Website: www.alignedpilates.gr